We endeavour to have your order fulfilled within 1-3 business days and delivery times from Australia Post are below

Australian Orders
Free Delivery (3-5 working days)

International Orders
$20 (7-15 working days)

Don’t panic, these are not stained, they are simply crease lines that have occurred from the manufacturing process. Our seamless fabric shorts are dyed, dried and ironed before they are folded and placed inside your bag. 

Temporary crease lines/wrinkles may have formed from the way the fabric has been stored and folded.

A gentle wash or 2 and air drying out of the sun may help smooth out any creases or winkles.

We have a 30-day return policy from the date of delivery, which means you have 30 days after receiving your item to request an exchange or credit note. To be eligible for an exchange, your item must be in the same condition that you received it; unworn or unused, with tags and in its original packaging. We cannot accept return items that are worn/washed/dirty/damaged or stained. Once the return arrives to our warehouse, return items must be inspected before we can approve of an exchange/credit. Please allow up to 14 days upon delivery for our team to do an inspection and process an exchange or credit note. This is valid for 12 months. 

Sporty Chic is not responsible for the cost of return shipping. We recommend the use of tracked shipping as we will not be responsible if a returned item does not reach us safely.

It's not uncommon for fabrics, especially those with vibrant colors, to experience some fading over time. The dyeing process and the type of fabric used can contribute to this natural phenomenon. To help preserve the color of your garments, particularly those with bright colors, it's recommended to take certain precautions:

• Wash Separately: Wash the garments separately, especially during the first wash, to prevent color bleeding onto other clothes. This is particularly important for bright or dark colors that may bleed more initially.
• Cold Delicate Cycle: Use a cold and delicate cycle for washing. Cold water is less likely to cause the color to bleed or fade, and the delicate cycle is gentler on the fabric.
• Avoid Warm Water: As mentioned, warm water can contribute to color fading. Using cold water for washing is generally more effective in preserving the vibrancy of the colors.
• Different Color Longevity: Be aware that different fabrics and dyeing processes may result in varying levels of color longevity. Some colors may fade more quickly than others, depending on the specific characteristics of the fabric and dye used.

Extra tip for colour longevity: add a tablespoon of salt to your wash cycle. The chloride in the salt helps to hold the colour In for longer. 

By following these guidelines, you can extend the life of the vibrant colors in your garments. Additionally, always check the care instructions provided by the manufacturer for any specific recommendations tailored to your particular items.

If your outfit has changed colour after washing, it’s important to consider a few factors. As mentioned, fabric fading over time, especially with vibrant colours, is a normal occurrence. However, if there's a noticeable change in colour after a single wash, it may be due to external factors such as colour transfer or a chemical reaction. Here are some possibilities to consider:

• Colour Transfer: Other items in the wash may have bled colour onto your outfit. Always separate dark and light-coloured garments to avoid colour bleeding. Washing the outfit alone for the first few washes, especially if they are new, can help prevent colour transfer.
• Chemical Reactions: Contact with chemicals, such as bleach or certain fabric softeners, can lead to colour changes. Ensure that you're using a mild detergent without bleach, and avoid using fabric softeners unless recommended by the care instructions.
• Water Temperature: High temperatures can cause colour bleeding and fading. Ensure that you're washing your outfit in cold water, as warm water can contribute to colour changes.
• Follow Care Instructions: Always follow the care instructions provided by the manufacturer. Some fabrics may require specific washing conditions to maintain their color.

Seamless fabric is indeed delicate and requires special care to ensure the durability of seams and fabric. Here are some guidelines to prevent ripping and pulling:

• Handling with Care: Treat your seamless outfit like you would delicate stockings. Avoid having long nails that could potentially stab or snag the fabric. Be gentle when putting them on and adjusting the fabric; refrain from pulling on the fabric roughly.
• Proper Sizing: Ensure you have the correct size for a comfortable fit. For core scrunch leggings and shorts, we recommend sizing up if you are between sizes. Wearing leggings or shorts that are too small may lead to tears in the scrunch or leg seam.
• Mindful Movements: Before squatting or engaging in activities, make sure you have carefully pulled the outfit into place. This helps distribute the stress on the fabric more evenly.
• Avoid Rough Surfaces: Refrain from sitting on or brushing up against rough surfaces such as velcro or concrete, as these can cause damage to the fabric.
• Fade Expectations: Please be aware that due to the nature of the fabric and the dye process, seamless items may fade quicker than non-seamless items. This is normal and inevitable. Following the care guide provided above will contribute to the longevity of your products.o

Import taxes and fees are factors that we, unfortunately, have no control over, and they are determined by the recipient's country. Sporty Chic is not liable to pay any import duties, taxes or tariffs of your home country and must be paid by the recipient. Here’s what you need to know:

• Recipient Responsibility: Customs taxes and fees must be paid by the recipient upon receiving the order. We recommend contacting your local customs office to inquire about any applicable taxes and to understand the potential costs involved.
• Refusal of Delivery: If the delivery is refused by the recipient and the package is returned to the sender, your order will be refunded, but the original shipping costs will be deducted. Please note that this deduction covers the initial shipping expenses incurred.

Please use the contact form on this page or email hello@sportychic.com.au for all order related questions. Our normal response time is up to 24 hours. 

If you need to make changes to your order, please email us immediately. While we may be able to make amendments before fulfillment, this is not guaranteed. Once your order is shipped, we are unable to amend details such as the address.

In the event of any issues with shipping, such as an incorrect address, we recommend contacting Australia Post. You can also use the tracking link provided in your email to redirect the item. Sporty Chic will not be held responsible for lost parcels due to incomplete address information.